Contact UniRelay
Email us at:
Please include the email address linked to your UniRelay account and enough information for us to understand the issue. Do not email full payment-card details.
Support
Questions, account help, ticket issues or privacy requests — we’re here to help.
Account & privacy requests
For account access, correction, deletion or other privacy requests, email support@unirelay.co.uk.
We may ask you to verify your identity before changing or deleting account information.
Buying a ticket
Payments are processed through Stripe. If a purchase or ticket-delivery issue occurs, contact us with the event name and the email used for your UniRelay account.
Selling a ticket
Listings may be subject to verification checks before becoming visible. Seller payouts may also be delayed until after an event as part of UniRelay’s buyer-protection process.
Report a suspicious listing
If you believe a listing or user is fraudulent, contact support@unirelay.co.uk as soon as possible and include any relevant listing or purchase details.
Response times
UniRelay is currently preparing for launch. We aim to respond to support enquiries as quickly as possible, with urgent payment or ticket-access issues prioritised.